My PRESETS are MISSING!

Why are my presets missing?

Sometimes, presets don’t appear because of a permissions issue or a corrupted user preset folder. Don’t worry—this is easy to fix.

How do I fix it?

Step 1 – Locate the Preset Folder

• On Windows (PC):
  Go to:

  
  
  C:\Users\[Your Username]\AppData\Roaming\Korneff Audio\[Plugin Name]\
  
  

  Replace [Your Username] with your Windows account name, and [Plugin Name] with the plugin you’re using.

• On macOS:

  1. Open Finder.

  2. In the menu bar, click Go.

  3. Hold down the Option (Alt) key and select Library.

  4. Navigate to:

     
     
     ~/Library/Application Support/Korneff Audio/[Plugin Name]/
     
     

     Replace [Plugin Name] with the actual plugin name.

Step 2 – Delete the User Presets Folder
Inside the plugin folder, delete the entire User Presets folder.

Step 3 – Relaunch Your DAW
Open your DAW and load the plugin again.
The presets will automatically re-extract and appear in the plugin.

What if it doesn’t work?

• Make sure your user account has read/write permissions for the folder above.

• If permissions are blocked, the plugin may not be able to extract the presets. Fixing the folder’s permissions usually solves this.

After following these steps, your presets should be restored.