My PRESETS are MISSING!

Why are my presets missing?

Sometimes, presets don’t appear because of a permissions issue or a corrupted user preset folder. Don’t worry—this is easy to fix.


How do I fix it?

Step 1 – Locate the Preset Folder

  • On Windows (PC):
    Go to:

    C:\Users\[Your Username]\AppData\Roaming\Korneff Audio\[Plugin Name]\

    Replace [Your Username] with your Windows account name, and [Plugin Name] with the plugin you’re using.

  • On macOS:

    1. Open Finder.

    2. In the menu bar, click Go.

    3. Hold down the Option (Alt) key and select Library.

    4. Navigate to:

      ~/Library/Application Support/Korneff Audio/[Plugin Name]/

      Replace [Plugin Name] with the actual plugin name.


Step 2 – Delete the User Presets Folder
Inside the plugin folder, delete the entire User Presets folder.


Step 3 – Relaunch Your DAW
Open your DAW and load the plugin again.
The presets will automatically re-extract and appear in the plugin.


What if it doesn’t work?

  • Make sure your user account has read/write permissions for the folder above.

  • If permissions are blocked, the plugin may not be able to extract the presets. Fixing the folder’s permissions usually solves this.


After following these steps, your presets should be restored.